Procurement FAQ
Questions before sampling.
Are hotel key cards universal?
No. A visually identical card can use a different credential construction. The installed lock environment and a working sample or technical requirement must be confirmed before production.
How is compatibility approved?
The property receives a finished sample made with the proposed production construction. The hotel tests it in its own lock and encoding workflow before approving the production release.
Can the hotel choose a lower-plastic material?
Yes. Recycled plastic, plant-fibre composite and wood directions can be reviewed. The right choice depends on the credential requirement, service environment, desired life and available documentation.
Can card artwork match the sleeve and door hanger?
Yes. Colour, graphic language and finishing can be coordinated across the key card, printed sleeve and wooden door hanger while each item keeps its own production specification.